Answered by Mila, day or night

Hollis & Fern

Treasures, softly chosen, and a voice on the line whenever you need us.

Call our number and you will reach Mila, our AI assistant. She checks stock, shares our hours, looks up an order, or books you for a VIP styling appointment. No waiting, no hold music.

Demo only. Hollis & Fern is a fictional business.

The warm interior of Hollis & Fern boutique, with soft light, brass fixtures, and curated clothing rails

Mila is on now

Try a call, she answers instantly

Meet your assistant

Hello, I am Mila.

I answer every call to Hollis & Fern, at noon or midnight, weekends included. I am the voice that makes a small shop feel like it is always open, without ever putting a customer on hold.

I handle inventory inquiries, store hours, order status questions, and VIP styling appointment bookings. And if something needs a human touch, I take a careful note for the team.

Talk to Mila now

Inventory inquiries

Is the cashmere wrap in oat still in a size medium? I check the floor and tell you straight away.

Store hours

Always know when we are open, what days we close, and whether Sunday is by appointment only.

VIP styling bookings

Want a private styling? I find an open slot with our team and book you in on the spot.

Order status

Where is that special order? I look it up and give you a friendly update.

How it works

Three little steps

01

You call our number

One ring. No menus, no hold music, just a friendly hello from Mila, like ringing up your favorite shop.

02

Mila answers instantly

Day or night, weekday or weekend. She picks up on the first ring and listens to exactly what you need.

03

She handles it, or books you in

Checks stock, gives hours, looks up an order, or books your VIP styling appointment. Done before you hang up.

The collection

A few favorites

Call the shop and Mila will tell you what is still on the floor, and hold anything you love until you arrive.

Cashmere Wrap Scarf, Accessories from Hollis & Fern

Accessories

Cashmere Wrap Scarf

$185

Linden Pendant, Fine Jewelry from Hollis & Fern

Fine Jewelry

Linden Pendant

$240

The Carmel Carryall, Leather Goods from Hollis & Fern

Leather Goods

The Carmel Carryall

$320

Gold Hoop Set, Fine Jewelry from Hollis & Fern

Fine Jewelry

Gold Hoop Set

$135

Linen Vase & Grass, Home from Hollis & Fern

Home

Linen Vase & Grass

$98

Terracotta Throw Set, Textiles from Hollis & Fern

Textiles

Terracotta Throw Set

$160

Come say hello

Visit the boutique

We are a small shop in Fairfield County, and we love a good chat. Drop by during open hours, or let Mila book you a private VIP styling appointment.

Hours

  • Monday to Friday, 10am to 7pm
  • Saturday, 11am to 6pm
  • Sunday, by appointment

Find us

Fairfield County, CT

Talk to Mila
Book a VIP Styling Appointment

Or call the number above and ask Mila to book it for you.

Inside Hollis & Fern, warm light over curated rails and brass fixtures